Returns & Exchanges
At Earth Breeze, we stand by our eco-friendly laundry solutions with a 60-day risk-free guarantee to ensure you love your plastic-free cleaning experience. If you are not completely satisfied with your purchase, we will gladly offer a full refund or exchange to help you reduce your environmental footprint with confidence.
Initiate Your Request
Contact our dedicated customer experience team via email or our online portal with your order number to start the return process.
Prepare Your Package
Securely pack the items in their original packaging; since our products are lightweight and compact, you can often use the original compostable mailer.
Ship It Back
Affix the prepaid shipping label provided by our team and drop the package off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing